Full job description

ProKore is looking for an organized and proactive Operations Coordinator to support the smooth and efficient coordination of daily catering operations across our central kitchen and client sites.

Key Responsibilities

• Coordinate daily operations between the central kitchen, catering sites, dispatch team, and delivery staff.
• Support the Operations Manager in planning and monitoring daily operational activities.
• Coordinate food production, packing, dispatch, deliveries, and site requirements.
• Follow up with kitchen, logistics, and site teams to ensure timely service delivery.
• Monitor staff attendance, duty schedules, shift arrangements, and manpower requirements.
• Coordinate with supervisors and drivers to ensure smooth transportation and delivery operations.
• Ensure that client and site requirements are communicated clearly to the relevant departments.
• Monitor operational issues and escalate delays, shortages, and service concerns to the Operations Manager.
• Assist in maintaining operational records, checklists, reports, and daily activity updates.
• Support the implementation of company policies, food safety standards, hygiene procedures, and operational guidelines.
• Coordinate with the procurement and stores teams regarding material and supply requirements.
• Assist with resolving operational challenges and ensuring continuity of service.
• Perform any other duties assigned by the Operations Manager.

Requirements

• Bachelor’s degree or diploma in Business Administration, Hospitality Management, Operations Management, or a related field.
• Minimum 2–3 years of experience in operations coordination, preferably within food catering, central kitchen, hospitality, or facility management.
• Experience in coordinating multi-site catering operations is an advantage.
• Good knowledge of food production, dispatch, delivery, and site coordination processes.
• Strong organizational, communication, and problem-solving skills.
• Ability to coordinate effectively with kitchen, logistics, site, and support teams.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to work under pressure and manage multiple operational priorities.
• Flexible to work shifts, weekends, and public holidays when required.
• UAE experience in the food catering industry is preferred.

What We Offer

• Competitive salary package.
• Professional working environment.
• Opportunity for career growth within a developing food catering organization.