Full job description

Administrative Support & Correspondence

  • Manage communications: Handle incoming phone calls, emails, and internal memos, routing them to the correct operations managers or team leads.
  • Draft documents: Prepare official correspondence, meeting minutes, team announcements, and operational memos.
  • Maintain digital files: Organize and update the company database with event contracts, client details, and internal process sheets.
  • Event Paperwork & Logistics Coordination
  • Prepare operational packets: Print and assemble essential paperwork for the kitchen and delivery teams, including banquet event orders (BEOs), delivery manifests, pack lists, and floor plans.

Required Skills & Qualifications

  • Experience: Minimum of 1–2 years of experience as a secretary, administrative assistant, or receptionist, preferably within hospitality, catering, or logistics.
  • Software Skills: High proficiency in MS Office (Word, Excel, Outlook) and data entry systems. Knowledge of catering management software is a plus.
  • Typing Speed: Fast and accurate typing skills with a strong eye for formatting and spotting errors.
  • Education: High school diploma or equivalent required; office administration certification is an asset.

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