Full job description

OFFICE ASSISTANT

Generous Pay Plan + Great Benefits

Honda of Burlington, part of the Nelson Family Automotive Group, has an immediate opening for an experienced Office Assistant. We are seeking a top performer with a proven success record in a dealership setting and stable work history. We are looking for someone with a high level of integrity and strong customer service skills. A successful candidate must possess talent, drive, energy, character and a positive attitude.

As a family-owned and operated business, we believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We offer a very competitive compensation and benefits package including:

• Generous pay plan!
• Medical, Dental, Vision, and Life insurance and supplemental coverage
• 401(k) Plan with matching contribution
• Paid vacation, sick leave, and holidays
• Career advancement opportunities

Responsibilities

• Answer customer inquiries or concerns in person, e-mail, or telephone in a professional, customer- focused manner.
• Maintain a professional, calm manner when negotiating with difficult or upset customers.
• Maintain a high level of confidentiality.
• Open and accurately record incoming titles and/or invoices, according to established procedures.
• Post invoices into computer system.
• Troubleshooting and problem resolution.
• Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company.
• Contribute to effective operations by providing support where and when as needed on sale/customer promotion dates.
• Perform other duties as assigned or requested.

Qualifications

• Strong attention to detail.
• Excellent follow-through and communication skills.
• Prefer 1 or more years of experience in an auto dealership. We will train the right candidate.
• Tekion experience a plus.
• Previous experience working in a busy office environment preferred.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.