Full job description

Position Type:

Part-Time | Evenings (4:00 PM–8:00 PM) + Select Saturdays

Overview:

We are seeking a highly organized and professional Office Assistant to support front desk operations, family communication, billing coordination, and studio organization.

Spanish-speaking candidates are strongly preferred.

Responsibilities:

• Greet families and provide exceptional customer service
• Answer phones and respond to emails in a timely, professional manner
• Assist with student enrollment and account setup
• Support billing communication and follow-up
• Maintain studio cleanliness and organization
• Assist with event coordination and check-in processes
• Communicate clearly with staff and parents

Qualifications:

• Bilingual (English/Spanish) preferred
• Strong organizational and communication skills
• Professional appearance and demeanor
• Comfortable using computer systems and parent portals
• Customer service experience preferred
• Ability to multitask in a fast-paced environment

Ideal Candidate:

• Warm but structured
• Detail-oriented
• Proactive problem solver
• Aligns with our core pillars: Mentality, Leadership, Technique