Full job description

About Us

We are a third-generation, family-owned landscaping company with deep roots in our community and an exciting future ahead of us. As we grow into the next chapter of our business, we are building a team that reflects our values of hard work, pride in craft, genuine care for our clients, and a warm, joyful spirit. Our office is the heartbeat of our operations, and the right person in this role will help carry that heartbeat forward.

The Role

We are looking for an Office Administrator who is the welcoming first voice our clients hear and the organizational engine behind our day-to-day operations. This is a front-of-house, client-facing role that is integral to connecting our customers with our team. You are not just answering phones, you are representing who we are.

In this vital role, you will be the backbone of daily office operations, ensuring smooth and efficient functioning across all administrative tasks. Your energetic approach and attention to detail will help foster a productive environment, support team members, and enhance overall office performance. This position offers an exciting opportunity for someone with strong organizational skills, excellent communication abilities, and a passion for providing exceptional customer support.

If you are a dynamic and highly organized Office Administrator, apply to join our team!

Key Responsibilities

• Manage front desk responsibilities, greeting visitors and directing them appropriately with professional phone etiquette
• Operate multi-line phone systems to handle incoming calls efficiently and courteously
• Maintain accurate data entry using tools like QuickBooks, Microsoft Office, and Google Workspace for invoicing, record keeping, and reporting
• Oversee office management tasks such as filing, proofreading documents, calendar management, and scheduling appointments
• Provide exceptional customer service by responding promptly to inquiries and supporting clients or patients in person or via phone
• Support bookkeeping activities including basic bookkeeping tasks and financial record organization
• Assist with personal assistant duties such as calendar coordination, appointment setting, and task prioritization to ensure smooth daily operations
• Be a reliable and positive bridge between our clients and our team throughout the year, especially during our peak spring season.
• Handle additional administrative tasks as needed to support company operations.