Full job description

Are You the Duck We are Looking For? Take a gander at this post…

Accent Inns, the hotel with a rubber duck in every room, is searching for a Night Auditor (Full Time) to join our flock of totally unique and fun-loving individuals at our Richmond location.

Working at Accent Inns is different than working anywhere else, and we don’t just say that. We’re a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam ’cause we are like family.

Key to our success is living by our four Core Values everyday:

• Be Real
• Have Fun
• Make Everything Better
• Have Each Other’s Backs

Here we want our Fam-Jam to feel well taken of by us and by one another. That’s who we are!

Benefits & Work Perks

We cover 100% of medical and dental premiums, PLUS you get free mental health services. We also have a bunch of Work Perks just for you:

• Free nights at any of our hotels + discounts for friends & family
• Scholarship programs for you and your family
• Gift cards for achieving targets
• Employee purchase program so you can get sweet deals on everything from electronics to linens
• Live your best life program to cover costs for any courses or lessons you’re interested in (including post-secondary tuition or even guitar lessons!)

And these are just a few!

The Rebel Role
As a Nocturnal Night Auditor, you are the night-time Guest Services Agent and you look after guest services, bookkeeping, security, and so many other things.

• You are a night-owl who loves to be awake and alive while the world is sleeping.
• You are our first impression for guests checking in late at night and the lasting impression for early departures.
• You greet each guest with a smile and manage guest complaints about noise, room conditions, or anything else we can help them with.
• You problem solve and have a great sense of humour.
• You love to work alone but value your teammates and communication.
• You have an eye for detail and look for ways to go above and beyond to make guests experiences top notch.

What You Need

• Availability for overnight shifts (11pm – 7am)
• Previous overnight shift experience preferred
• Fun loving nature
• Easy conversationalist
• Extra-sensory perception to how others are feeling
• Tech-savvy systems expertise
• Multi tasker who doesn’t crack under pressure
• An eagle eye for details
• Sleuth-like problem solving skills
• Calm, cool, collected, and confident
• Front desk or guest/customer experience preferred