Key Responsibilities:

• Replenish minibars in all guest rooms according to hotel standards and par stock levels.
• Check expiry dates, product quality, and presentation to ensure compliance with safety and hygiene standards.
• Record consumption accurately, post charges to guest accounts, and ensure billing is error-free.
• Monitor stock levels, request replenishment, and assist with monthly inventory counts.
• Ensure minibars are always clean, organized, and properly presented.
• Report any maintenance issues (e.g., malfunctioning refrigerators) promptly to the engineering department.
• Handle guest requests for additional minibar items quickly and courteously.
• Monitor guest preferences and communicate frequently consumed items to the team.
• Comply with hotel policies, responsible consumption regulations, and brand service standards.
• Maintain cleanliness and organization of the minibar storage area.
• Support the IRD team with additional duties during peak periods as assigned.
• Uphold SO/ grooming standards and represent the brand with a stylish and professional presence.

Qualifications

• Previous experience in Food & Beverage or a similar role in luxury hotels/resorts preferred.
• Strong attention to detail, accuracy, and organizational skills.
• Basic knowledge of inventory procedures and stock control.
• Ability to work independently and manage time efficiently.
• Good communication and guest service skills.
• Physical ability to restock, lift, and carry supplies as required.
• Fluency in English is required; additional languages are an advantage.