About the Role:

The Maintenance Coordinator plays a vital role in ensuring the smooth execution of all maintenance activities, acting as a liaison between internal teams, customer support, and external service providers. This position requires daily scheduling coordination, project tracking, and operational and administrative support to ensure high-quality service delivery. A strong technical background is essential for preparing accurate quotations, estimating job durations, and scheduling in-house project teams efficiently.

Responsibilities:

• Coordinate the distribution of access keys for technicians to ensure timely maintenance visits.
• Review and adjust daily maintenance schedules, prioritizing emergency tasks and follow-ups based on feedback from customer support.
• Monitor and respond to incoming requests from customer support, landlord support, and third-party contractors to ensure timely completion of tasks.
• Actively monitor escalation channels and promptly involve the Maintenance Manager when higher-level intervention is needed.
• Provide clear and concise handover notes for continuity between shifts.
• Maintain and update internal trackers and records for ongoing projects, preventive maintenance schedules, and quotations.
• Update the team roster daily based on operational requirements and technician availability.
• Record material usage from technicians and update the inventory system for accurate financial tracking.
• Coordinate scheduling of project teams for approved works and arrange inspection visits for the project supervisor.
• Prepare project quotations based on inspection reports from the maintenance supervisor or inspector.

Requirements:

• Technical background in MEP (Mechanical, Electrical, Plumbing) or a relevant field is essential.
• Proven experience in a maintenance coordination or facilities management role.
• Strong technical skills to prepare accurate quotations based on inspection reports, material requirements, and labour estimates.
• Ability to read and interpret inspection reports and create actionable, time-bound project plans.
• Knowledge of MEP systems and standard maintenance procedures.
• Proficiency in using maintenance management software, spreadsheets, and inventory tracking tools.
• Excellent organizational and multitasking abilities to manage shifting priorities.
• Strong communication and interpersonal skills to coordinate between internal departments and contractors.
• High attention to detail with strong reporting and documentation discipline.
• Should be on own visa.
• Possession of a valid UAE driving license is a plus but not mandatory.

Job Type: Full-time

Pay: AED3,000.00 – AED3,500.00 per month