Full job description

Leader in Training – Glide Xpress Car Wash

Location: Memphis | Job Type: Full-Time | Pay: $35,000/yr + Bonuses
Work Location: In Person

Ready to lead a fast-paced, high-performance team in one of the region’s most exciting car wash environments? Glide Xpress Car Wash is seeking a results-driven Site Manager to oversee operations, lead staff, and deliver exceptional service at one of our exterior express locations.

As a Site Manager, you’ll play a critical role in team development, site performance, and customer satisfaction—while ensuring operational excellence and exceeding business goals.

Why Join Glide Xpress?

• Competitive Compensation – Hourly base pay + performance incentives
• Career Growth – Advancement opportunities with a growing multi-location brand
• Leadership Autonomy – Full control over site execution and staff development
• Hands-On Work – Build technical and mechanical knowledge in a high-energy environment
• Impactful Culture – Be a community leader delivering value to customers and nonprofits

Key Responsibilities: Customer Satisfaction & Operations

• Train, coach, and monitor vehicle prep and wash techniques to ensure speed, safety, and quality
• Perform and delegate opening, closing, and daily operational procedures
• Maintain equipment, site cleanliness, and landscape appearance
• Handle customer concerns, complaints, and damage claims with professionalism

Leadership & Team Development

• Recruit, schedule, and manage site staff to meet performance standards
• Train and advance Customer Service Attendants (CSAs) through structured learning paths
• Conduct regular team meetings and ensure staff accountability and development
• Enforce safety programs and disciplinary policies in alignment with company guidelines

Revenue Growth & Cost Management

• Drive car counts and customer experience through effective staffing and service delivery
• Monitor labor percentages, utility usage, and chemical inventory to stay on budget
• Ensure preventive maintenance and reduce equipment downtime and chemical waste