JOB SUMMARY

This seasonal Park Ambassador, Lead role oversees park operations and provides in-field guidance to Park Ambassadors, ensuring safe and enjoyable use of city parks and water recreation areas. The position advances resource protection and visitor education through effective interpretation of park rules, fostering compliance and positive engagement. Serving as a key representative of the parks system, this role supports the organization’s mission to preserve natural resources and enhance community experiences from May through Labor Day.

ESSENTIAL FUNCTIONS

• Ensure safe and enjoyable use of city parks and water recreation areas by monitoring visitor activity and supporting compliance with park rules and local ordinances.
• Provide leadership and in-field direction to seasonal Park Ambassadors, including training, scheduling, and performance monitoring, to ensure alignment with Parks and Recreation standards and objectives.
• Conduct daily staff briefings, communicate policies and procedures, and ensure team accountability for assigned duties and customer service excellence.
• Serve as a professional and approachable resource for visitors, modeling effective customer service and educating patrons on park information, rules, and reservation requirements.
• Promote compliance of local regulations and ordinances through education and positive engagement; escalate compliance issues to City Marshal Department personnel when necessary.
• Support park operations by monitoring facility conditions, reporting maintenance needs, verifying admission tickets, and assisting with crowd control and traffic flow during events or peak periods.
• Maintain accurate documentation, including daily logs, incident reports, and vandalism reports; ensure completeness and accuracy of staff records and advise leadership on significant developments.
• Coordinate activities with other city departments and public safety agencies as needed to ensure smooth park operations.
• Participate in specialized training and operate communication equipment effectively to support team coordination and emergency response.
• Perform other related duties as assigned to advance park safety, resource protection, and visitor experience.

APPLY NOW