Full job description

The Lead Front Desk Agent is responsible for overseeing the daily operations of the front desk and providing guidance and support to Front Desk Clerks. This position ensures all front desk procedures are executed accurately and efficiently while maintaining exceptional guest service. In addition to supervisory duties, the Lead Front Desk Agent performs all functions of a Front Desk Clerk and works closely with hotel and casino departments to support smooth and coordinated operations.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world’s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah’s®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

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