Full job description

Laundry Supervisor
(19384)

Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.

Job Summary

The Supervisor oversees the daily operations of the laundry section, ensuring smooth workflow, consistent quality, and timely processing of guest laundry, staff uniforms, and hotel linen. This role supports the Laundry Manager by supervising team members, coordinating tasks, monitoring machine performance, and maintaining hygiene and safety standards. The Senior Team Leader works closely with Housekeeping and other departments to ensure efficient service delivery while guiding, training, and motivating the laundry team to uphold the hotel’s luxury service standards.

Key Responsibilities

• Overseeing the complete laundry operations for guest laundry, staff uniforms, and hotel linen, ensuring all processes align with The Meydan Hotel’s quality, hygiene, and safety standards.
• Supervise daily laundry operations, including sorting, washing, drying, pressing, folding, and dispatching to ensure consistent quality and timely service.
• Allocate tasks to team members, monitor performance, and ensure all staff follow established SOPs, hygiene protocols, and safety standards.
• Inspect finished laundry items for quality, stains, and damages, and take corrective actions when necessary.
• Coordinate with Housekeeping, Uniform Room, and other departments to ensure timely delivery of linen, guest laundry, and staff uniforms.
• Support the Laundry Manager in training new staff, maintaining productivity standards, and ensuring proper machine usage and handling of chemicals.
• Monitor machine functionality, report maintenance issues to Engineering, and ensure minimal downtime during operations.
• Maintain accurate daily production reports, reject logs, and inventory records of chemicals, linen, and consumables.
• Assist in planning manpower schedules and ensuring adequate staffing levels during peak operations.
• Uphold a positive work environment by guiding, motivating, and supporting the laundry team to achieve operational excellence and guest satisfaction.

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