Full job description

Description:

ABOUT US

Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

OUR VALUES

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

JOB OVERVIEW

The Laundry Attendant is responsible for ensuring the timely and efficient cleaning, drying, and folding of linens, towels, and guest clothing, in accordance with the hotel’s standards of cleanliness and quality. This position plays a crucial role in maintaining the hotel’s overall guest experience by providing clean and properly maintained linens, ensuring smooth operations in the laundry department.

REPORTS TO

Director of Housekeeping

DIRECT REPORTS

N/A

KEY RELATIONSHIPS

Internal: Managers and hourly staff

External: Guests

ESSENTIAL JOB FUNCTIONS

• Sort, wash, dry, fold, and store linens, towels, and guest laundry following the hotel’s guidelines and quality standards
• Operate washing machines, dryers, and other laundry equipment in a safe and efficient manner
• Ensure all linens, towels, and uniforms are clean, sanitized, and in good condition
• Handle guest laundry items with care, ensuring that all items are cleaned according to the type of fabric
• Maintain inventory of laundry supplies and inform supervisors of any stock shortages
• Monitor and maintain cleanliness of the laundry area, ensuring it is organized and hygienic at all times
• Report any damaged or stained linens, towels, or guest clothing to the supervisor for further action
• Ensure that laundry items are promptly returned to housekeeping for distribution to guest rooms
• Maintain a log of laundry items sent to dry cleaning or other specialized services
• Adhere to safety protocols, including the proper use of detergents and other chemicals, and follow fire safety and other hotel procedures
• Assist with other housekeeping duties as needed to ensure efficient department operations
• Maintain a positive, cooperative relationship with fellow team members and other departments