Job Overview
The In-Room Dining Server is passionate about guest service and thrives in an empowered environment. The In-Room Dining Server goes above and beyond by taking care of our guests through the presentation of room service orders and amenities. They will ensure timely delivery and anticipate guest needs throughout the placement of the room service order.
Duties and Responsibilities
Set up and deliver room service food and beverage orders
Remove remaining food and beverage orders and amenities from guest rooms and hallways
Review daily reports, arrivals, VIP’s and groups in house
Provide crisp, efficient food and beverage service with excellent interpersonal skills
Keep work area clean and organized
Assist with requisitioning and stocking of items
Provide engaging service within Hilton and Hotel Standards
Cash handling
Speaks passionately and informatively about the hotel offerings and the city
Tailor service to the guests needs
Consistently offer professional, engaging and friendly service
Other duties as assigned
Qualifications and Requirements
Minimum of one (1) year experience in Food and Beverage is required, preferably in a hotel environment
Excellent written/verbal communication and interpersonal skills

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