Job Summary: The Houseperson is responsible for maintaining the cleanliness and organization of public areas, storage spaces, and administrative areas to ensure a pleasant guest experience. This role supports the housekeeping team by delivering supplies, removing trash, and assisting with various cleaning tasks throughout the hotel.
Essential Functions and Duties:
- Provide professional and courteous service at all times.
- Clean and maintain all public areas, storage areas, and administrative spaces.
- Respond to guest requests by delivering supplies and service items to guestrooms.
- Dust, vacuum, and maintain public areas, hallways, restaurants, and rest areas.
- Polish metalwork and furniture in public and administrative areas.
- Collect soiled linens and transport them to the laundry, and store clean linens appropriately.
- Vacuum floors and clean restrooms as assigned.
- Remove trash from public and back-of-house areas.
- Clean outside areas, including arrival zones and the porte-cochère.
- Replenish supplies in designated areas as needed.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
- Prior experience in a housekeeping or cleaning role is preferred but not required.
- Ability to follow safety guidelines and hotel cleaning standards.
- Strong attention to detail and ability to maintain cleanliness in public areas.
- Good communication and interpersonal skills to interact with guests and team members.
- Ability to work independently and manage time effectively.
Work Environment:
- Requires frequent standing, walking, bending, and stooping for extended periods.
- Must be able to lift and carry objects up to 50 lbs regularly.
- Flexible schedule, including availability for weekends, evenings, and holidays based on hotel needs.
- Primarily indoor work with occasional outdoor tasks in areas such as entrances and arrival zones

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