About the Role

We are seeking an experienced Housekeeping Supervisor to lead our housekeeping team and maintain high hotel standards across guest rooms, accommodation facilities, public areas, and other assigned premises.

The successful candidate will coordinate with our hospitality department and other departments within Hattan Investments Group to ensure facilities are clean, welcoming, and ready for guests. We are looking for a hands-on leader with a positive attitude, strong organizational skills, and ambition to grow with the company.

Key Responsibilities

* Supervise daily housekeeping operations, assign duties, arrange schedules, and monitor the team’s performance.

* Inspect guest rooms, bathrooms, public areas, and other facilities to ensure consistent cleanliness, presentation, hygiene, and readiness for guests.

* Coordinate with hospitality, reception, maintenance, and other departments regarding arrivals, departures, room priorities, guest requests, and maintenance issues.

* Plan and deliver cleaning and room preparation efficiently, including during busy periods and last-minute changes.

* Train and coach employees on hotel housekeeping standards, cleaning techniques, chemical handling, equipment use, and guest service.

* Implement existing standard operating procedures (SOPs) and help develop, update, and improve housekeeping SOPs and inspection checklists.

* Manage cleaning supplies, linen, amenities, and equipment; monitor stock levels and arrange replenishment.

* Ensure the correct use, dilution, storage, and handling of hotel cleaning chemicals, including products such as R1, R2, and related ranges.

* Maintain housekeeping records, inspection reports, duty rosters, and departmental correspondence.

* Learn and use the company’s Opera system to coordinate room status and housekeeping requirements.

* Support cleaning, venue preparation, and post-event arrangements for Hatta Adventures, Al Hajarain Restaurant, and other Hattan Investments Group events.

* Lead by example, promote teamwork, and communicate professionally with guests, colleagues, and management.

Requirements

* Previous housekeeping experience in a three-star hotel or higher, with experience supervising a housekeeping team.

* Strong knowledge of hotel cleaning standards, room preparation, linen care, cleaning equipment, and cleaning chemicals.

* Proven leadership, communication, training, and organizational skills.

* Ability to work under pressure, manage multiple priorities, and respond quickly to operational needs.

* Experience following, developing, and improving housekeeping SOPs.

* Ability to use email, Microsoft Word, and basic computer systems.

* Willingness and ability to learn Opera; previous Opera experience is an advantage.

* A professional manner, positive attitude, attention to detail, and commitment to guest satisfaction.

* Flexibility to support different facilities, departments, and events as operational needs require.

* Ambition to develop professionally and build a long-term career with the company.

How to Apply

Please apply through Indeed with your updated CV, highlighting your hotel housekeeping experience, supervisory responsibilities, and the teams you have managed.

Pay: AED3,000.00 per month