Full job description

Housekeeping Supervisor

Basecamp Resorts, Canmore

About Basecamp Resorts

Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.

Why Work for Us?

• A gratuity program!
• Group health benefits plan (Dental, Vision, Paramedical, and more)
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Free access to the Everwild Nordic Spa
• Discounts on food & beverage at Rhythm & Howl
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada’s fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

Position Overview

We require a full-time permanent Housekeeping Supervisor in Canmore that will make sure all rooms are guest ready and be a team lead with the help of the Housekeeping Manager. There will be some duties that are required to be done daily and others that only are needed on a case-by-case situation. A strong, motivated team is already in place, and we are looking for the same drive and commitment.

Salary: $19.00-$20.00 per hour
Full-time Permanent
Shifts: 8-hour shift

Key Responsibilities:

• Lead a team of housekeepers with the help of the Senior Housekeeping Supervisor.
• Be the point of contact for your team on days the Senior Housekeeping Supervisor is unavailable.
• Assist the Senior Housekeeping Supervisor with inventory and cleaning supply purchases.
• Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
• Ensure all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Deal with reasonable complaints/ requests with professionalism and patience.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
• Use commercial laundry machine and dryers.

Skills and Experience:

• Experience as a supervisor in a previous role.
• Ability to lead a team and hold strict confidentiality.
• Ability to work with little supervision and maintain a high level of performance.
• Customer-oriented and friendly.
• Prioritization and time management skills.
• Working quickly without compromising quality.