Full job description

ROOM ATTENDANT

What’s in it for you:

Do you have a passion for organization and cleanliness? Do you enjoy starting your work day later and working in the evening? If so, explore what we have to offer!
Every memorable guest room experience at the Sheraton Vancouver Wall Centre Hotel begins behind the scenes with our housekeeping team’s commitment to high standards of hotel cleanliness.

Benefits and Perks:

• Explore Travel Program
• Ongoing Associate Appreciation Events

What your day will look like:

• Clean and reset guest bedroom and bathroom areas according to established standards.
• Provide cleaning service to required guestrooms in accordance with established standards.
• Clean remaining unmade rooms per standards as directed. May be required to refresh others and/or replenish supplies.
• Serve as runner to guestrooms to deliver items as requested by the guests.
• Maintain work area, tools, and equipment in a clean, organized, and safe condition.
• Report any service discrepancies to the appropriate manager or supervisor to resolve where possible.
• Report any safety or security discrepancies to the appropriate manager or supervisor.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Assist other housekeeping employees in maintaining clean and organized work and public areas.
• Attendance at all scheduled training sessions and meetings is required.

Your experience and skills include:

• Must be able to speak, read, write, and understand English. Requires good communication skills, both verbal and written.
• Must be able to work the evening shifts and on weekends.
• Must feel comfortable in speaking with guests and capable of helping them with information.
• Must possess basic computer skills and knowledge.
• Working knowledge of applicable sanitation standards.
• Must project a confident attitude and friendly personality.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length and be able to lift up to 50 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
• Requires manual dexterity to use and operate all necessary equipment.
• Must be eligible to work in Canada. Valid Work or Study Permits – 1 Year Minimum Validity.