Full job description

Leading the daily operations of the Housekeeping department and providing support to the Room Attendants and House Attendants. • Assist with training and hiring of new team members. • Collaborate with the Maintenance department with any room and property deficiencies. • Maintain close working relationship with other departments especially Front Office, Food & Beverage and Spa. • Inspect rooms and provide ongoing feedback to the team. • Check and maintain adequate level of supplies and material and request replenishment of supplies as required. • Ensure the correct handling of lost guest property in accordance whit Hotel procedures. • Carry out opening and closing procedures as detailed in the standards & procedures while ensuring accurate completion of any reports. • Provide leadership that inspires and engages the team to do their best every day. • Ensuring all guest comments and complaints are acted upon promptly. • Assist the team to ensure that all goals are met on a daily basis. • Assist with scheduling of staff. • Ensure room standards are maintained. • Create action plans and update departmental progress-based guest and employee feedback. • Help to prepare work schedules to ensure all jobs are covered in assigned areas. • Other duties as assigned by Housekeeping Manager, Assistant General Manager and General Manager.

Job Type: Full-time