Full job description

Position Overview

We are seeking a highly organized and detail-oriented Housekeeping Manager to oversee cleaning operations across our portfolio of luxury vacation homes.

This role is responsible for ensuring all properties meet our 5-star cleanliness standards, managing housekeeping crews, tracking all cleaning activity, and handling expense tracking and billing support.

Key Responsibilities

Cleaning Operations & Oversight

• Oversee all housekeeping crews to ensure consistent 5-star cleanliness standards
• Monitor cleaning quality and resolve any issues immediately
• Ensure all homes are guest-ready at all times

Scheduling & Execution

• Standard cleans are primarily automatically scheduled through Breezeway
• Manage exceptions when cleaners are unavailable
• Manually schedule:
• Emergency cleans
• Deep cleans
• Inspection cleans

Training & Team Management

• Train cleaning crews on company standards and expectations
• Hold crews accountable and discipline when necessary
• Maintain a reliable, high-performing team

Clean Tracking & Documentation

• Ensure all cleans are properly tracked, including:
• Owner stays
• Deep cleans
• Maintenance-related cleans