Full job description

Job Purpose:

To oversee and coordinate all housekeeping and maintenance activities across the company’s holiday homes, ensuring properties are well-maintained, clean, safe, and ready for guest arrivals at all times.

Key Responsibilities:

• Supervise and coordinate daily housekeeping schedules, deep cleaning, and turnover service between guest stays.
• Monitor and schedule maintenance tasks, repairs, and preventive upkeep of all properties.
• Inspect properties regularly to ensure high standards of cleanliness, functionality, and safety.
• Liaise with housekeeping staff, maintenance technicians, and external contractors.
• Track inventory of cleaning supplies, linens, equipment, and maintenance materials.
• Handle guest requests related to housekeeping or maintenance in a timely and professional manner.
• Report and follow up on damages, repairs, or missing items in properties.
• Maintain logs and records of maintenance schedules, service reports, and housekeeping checklists.
• Ensure compliance with company standards, health, and safety regulations.
• Support the Operations Manager in optimizing housekeeping and maintenance costs without compromising quality.

Qualifications & Skills:

• Proven experience in housekeeping coordination, facility management, or a similar role (hospitality or holiday homes preferred).
• Strong organizational and multitasking skills.
• Good knowledge of cleaning standards, maintenance procedures, and safety regulations.
• Excellent communication and interpersonal skills.
• Problem-solving attitude with attention to detail.
• Proficiency in MS Office or property management software (an advantage).