Full job description

A Housekeeping Coordinator is responsible for coordinating daily housekeeping operations to ensure rooms, public areas, and facilities are clean, organized, and maintained according to company standards, especially in hotels and hospitality settings.

Duties and Responsibilities

• Coordinate daily housekeeping operations and staff assignments.
• Receive and respond to calls, emails, and requests from guests and other departments.
• Update room status in the hotel management system.
• Coordinate with the Front Office regarding room availability, check-outs, check-ins, and priority rooms.
• Prepare daily reports, duty rosters, room assignment sheets, and housekeeping checklists.
• Monitor guest requests for extra beds, towels, amenities, and other housekeeping services.
• Report maintenance issues to the Engineering Department and follow up on completion.
• Monitor linen, cleaning materials, guest supplies, and inventory levels.
• Maintain records of lost and found items and follow hotel procedures.
• Coordinate with supervisors and room attendants to ensure rooms are cleaned and inspected on time.
• Handle guest complaints professionally and ensure timely resolution.
• Ensure compliance with hotel cleanliness, hygiene, safety, and quality standards.
• Assist the Housekeeping Manager with administrative duties and daily operational reports.

Qualifications

• Good communication and customer service skills.
• Basic computer knowledge and familiarity with MS Office.
• Knowledge of hotel management systems is an advantage.
• Strong organizational and multitasking abilities.
• Good attention to detail and problem-solving skills.
• Ability to work under pressure and coordinate with multiple departments.
• Good English communication skills; additional languages are an advantage.

Pay: AED1,300.00 per month

Work Location: In person