Job Description

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  Coordinate daily housekeeping operations to ensure smooth departmental activities.
• Maintain and update room status reports, cleaning schedules, and assignments.
• Communicate with Front Office regarding room availability, guest requests, and priority rooms.
• Handle guest requests and ensure timely follow-up.
• Prepare daily reports, attendance records, duty rosters, and departmental documentation.
• Coordinate maintenance requests with Engineering and follow up on pending issues.
• Monitor housekeeping supplies, amenities, linen inventory, and stock levels.
• Handle departmental calls, emails, and internal communications.
• Maintain accurate lost and found records in accordance with hotel procedures.
• Assist the Executive Housekeeper with administrative and operational tasks.
• Ensure effective communication between housekeeping colleagues and other departments.
• Support compliance with hotel cleanliness, hygiene, safety, and service standards.

Qualifications

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  Diploma or degree in Hospitality Management or a related field preferred.
• Minimum 1–2 years of relevant experience, preferably in a luxury hotel.
• Knowledge of housekeeping operations and room status management.
• Proficient in Microsoft Office and hotel systems, preferably Opera.
• Strong communication, organizational, and multitasking skills.
• Excellent attention to detail and ability to work under pressure.
• Good command of written and spoken English.
• Positive attitude, teamwork skills, and guest-focused mindset.