As a professional in your role, your responsibilities and essential job functions will include but are not limited to:

  • Clean and maintain guest rooms and common areas to luxury standards, including changing bed linens, replenishing towels, vacuuming, dusting, and sanitizing surfaces.
  • Ensure all room amenities and supplies are fully stocked, properly arranged, and in excellent working condition.
  • Promptly report any maintenance issues, damages, or irregularities in guest rooms to the relevant department.
  • Follow established procedures for handling lost and found items with discretion.
  • Assist with laundry operations, including sorting, washing, drying, folding, and distributing linens and uniforms.
  • Maintain cleanliness, organization, and inventory control in the uniform room, ensuring uniforms are properly stored and distributed.
  • Monitor inventory levels for linens and uniforms, reporting shortages or damages to the supervisor in a timely manner.
  • Adhere strictly to safety and security protocols, including proper handling of cleaning chemicals and compliance with OSHA regulations.
  • Respond to guest requests and inquiries promptly, courteously, and professionally.
  • Collaborate with colleagues and other departments to ensure seamless and efficient housekeeping operations.

Ideally, you should possess some or all the following qualifications and experience:

  • High school diploma or equivalent.
  • Prior experience in housekeeping or a similar role within a luxury hotel or hospitality setting is preferred.
  • Knowledge of professional cleaning techniques, procedures, and standards.
  • Ability to work independently and efficiently in a fast-paced environment.
  • Strong attention to detail, organizational skills, and time management.
  • Excellent communication and customer service skills.
  • Physical stamina to perform repetitive tasks and lift heavy objects safely.
  • Flexibility to work varying shifts, including weekends and holidays.
  • Ability to follow instructions and adhere to established procedures consistently.
  • Knowledge of safety protocols and OSHA regulations relevant to housekeeping operations.
  • Familiarity with various cleaning equipment, tools, and chemicals.
  • Ability to maintain a professional, polished, and friendly demeanour when interacting with guests and colleagues.

In return we’ll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we’ll give you Room to be yourself.


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