Job Description

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

• Ambassador of Fairmont Dubai by providing memorable Guest experiences.
• Responsible for the daily section assignment in cleaning Guest rooms and public areas to hotel standard.
• Monitor daily operating supplies of their floor pantry, including chemicals, linens, amenities and Guest room stationary items.
• Report for duty punctually; wearing the correct uniform as stated in the Uniform and Grooming Policy of the Hotel.
• Responsible for personal appearance and hygiene is to hotel standard.
• Attend daily briefing in Housekeeping office conducted by the Department Leaders.
• Ensure key control procedures and adheres to Hotel’s policies with regards to security.
• Report observations, requests & inquiries, and Guest concerns to Floor Supervisor or Office Coordinator.
• Performs other additional duties and special projects at the direction of Housekeeping Leaders.
• Follow Occupational Health & Safety regulations.
• Ensure adherence to Fairmont’s Code of Ethics.

Qualifications

• Must possess outstanding Guest service skills, professional presentation and sophisticated verbal and written communication skills.
• Must be Guest-oriented, have a vibrant personality, possess strong initiative with observational skills & attention to details.
• Proficient in English language (verbal and written) with a second or third language as an asset.
• Must be able to handle a multitude of tasks in an intense, ever changing environment.
• Must be flexible in terms of working hours, and able to work with little or no supervision.
• Must be a strong team player with departmental cooperation