Full job description

**Job Overview:** We are seeking a dedicated Housekeeper to join our team. If you have a passion for hospitality and enjoy working in a dynamic environment, we would love to hear from you.

The Housekeeper is responsible for maintaining a clean, sanitary, and welcoming environment in guest rooms and public areas of the hotel. This position ensures that all rooms are cleaned to brand and property standards and that guests experience a comfortable and safe stay.

Key Responsibilities:

• Clean and tidy guest rooms and bathrooms according to established standards.
• Make beds, change linens, and replenish amenities.
• Vacuum carpets, sweep and mop floors.
• Dust and polish furniture and fixtures.
• Remove trash and dirty linens; restock supplies.
• Report any maintenance issues, damages, or safety concerns.
• Ensure lost and found items are reported and logged.
• Maintain cleanliness of hallways, lobbies, stairwells, and public areas as needed.
• Follow all safety, sanitation, and infection control guidelines.
• Work efficiently and complete assigned rooms within required time frames.
• Provide courteous and prompt service to guests when encountered.
• Perform deep cleaning tasks as scheduled or assigned.

Qualifications:

• High school diploma or equivalent preferred.
• Previous housekeeping or cleaning experience is a plus, but not required.
• Ability to work independently and with a team.
• Strong attention to detail and pride in quality work.
• Good physical stamina; must be able to lift up to 25 lbs, bend, kneel, and stand for extended periods.
• Flexible with schedule – including weekends and holidays.

Work Environment:

• Fast-paced hotel setting.
• Physically demanding, involving repetitive tasks.
• Use of cleaning chemicals and equipment.

• Cleaning: Sweeping, mopping, vacuuming, dusting, and polishing
• Sanitizing: Cleaning and sanitizing bathrooms, showers, toilets, countertops, and sinks
• Stocking and replenishing: Replenishing toilet paper, hand towels, soap, and other toiletries
• Making beds: Making beds and changing linens
• Organizing: Tidying and organizing items in the guest room
• Laundry: Washing, drying, folding, and putting away laundry
• Customer service: Providing excellent customer service to customers and guests