Full job description

Overview:

Housekeeper/Lobby Attendant help create a welcoming environment for our guests by maintaining cleanliness in all common areas inside and outside of the resort, as well as greeting and interacting with guests.

‎Responsibilities:

Housekeeper/Lobby Attendant responsibilities include, but are not limited to:

• Clean and maintain all public spaces including lobbies, hallways, elevators, lounges, restrooms, and other communal areas, such as offices
• Sweep, mop, vacuum, and polish floors in public areas, ensuring they are free from debris and well-maintained
• Dust and polish furniture, fixtures, and other surfaces in public areas to maintain cleanliness and presentation
• Empty trash receptacles and replace liners, ensuring proper disposal of waste
• Replenish supplies such as toiletries, towels, and cleaning products in public restrooms and other designated areas
• Report any maintenance or repair needs observed in public areas to the appropriate department for prompt resolution
• Greet guests and respond promptly to guest requests or inquiries in a courteous manner
• Follow health, safety and sanitation guidelines
• Other duties as assigned

Qualifications:

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Must be able to stand for long periods of time
• Strong attention and care to details; enjoyment of cleaning
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors