Full job description

§ Follow and comply with all hotel rules, employment policies and guest service standards

• § Complete your orientation and job training within the first 30 days of employment.
• § Follow your work schedule and perform any job assignment given to you by your Supervisors in any

part of the hotel.

• § Attend scheduled hotel meetings with proper notice given out at least two days in advance.
• § Comply with all hotel safety, Lost & Found and Loss prevention policies and report any incident or

situation that you witness at any time to your supervisors.

• § Read, sign and comply with all Employee handbook, safety and brand standard rules.
• § Refrain from any unauthorized activities including harassment and tempering with hotel property

and any other property than does not belong to you.

• § Complete all duties associated with the operation of housekeeping functions and including
• § Complete your cleaning work to exceed hotel standards and exceed manager’s inspections.
• § Complete rooms in your section within allotted time and not to exceed 25 minutes per room
• § Use cleaning supplies, guest amenities and equipment carefully and sparingly.
• § Report any housekeeping issues, complaints and Lost items to your Executive housekeeper.
• § Follow the standard guest room cleaning procedure and sequence from start to finish
• § Vacuum, sweep, mop, dust and polish to hotel standards as set out by your Supervisors.
• § Clean guest bedroom floors, carpets, furniture, pictures, mirrors, TV and walls to standards.
• § Make your guest room beds with crisp and clean linen every time according to hotel standards
• § Clean Guest bathroom floors, commodes, vanities, tubs, showers, walls, mirrors and fixtures to

hotel standards

• § Replenish all amenities with fresh sets daily and make sure the room is complete
• § Inspect your room for perfection and report all maintenance issues in work order forms
• § Always knock on doors to prevent disturbing and walking in on guest in occupied rooms
• § Do not make loud noises in hallways in the mornings while guests are asleep or are resting
• § Respect do not disturb signs and follow your hotel brand standards
• § When guests are locked out and request your assistance to open their room doors, call the front