Full job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do:

House Attendant (House Person)

Schedule: 8:00 AM – 4:00 PM | Must be available weekends and holidays

The cleanliness of our hotel is one of the most important reasons guests return—and recommend us to friends and family. At Hotel Roanoke & Conference Center, our Housekeeping team plays a vital role in creating a welcoming, comfortable, and memorable experience for every guest.

We are currently seeking detail-oriented and dependable individuals to join our Housekeeping team as a House Attendant. This position supports daily housekeeping operations by assisting Room Attendants and maintaining the cleanliness and organization of public areas and service spaces throughout the hotel. This role is truly the Heart of the House.

Position Summary

The House Attendant is responsible for supporting housekeeping operations by assisting with cleaning, organizing, and maintaining the overall cleanliness of the hotel while providing the highest level of service to our guests.

Essential Functions & Responsibilities

• Clean and maintain all public areas in the guest room tower, including guest room corridors, elevators, stairwells, vending areas, and laundry rooms
• Assist Room Attendants with stripping linen from guest rooms and transporting soiled linen to the laundry room
• Distribute clean linen and stock storerooms and floor pantries as needed
• Assist Room Attendants with supplies for guest rooms, including amenities, glassware, and delivery of cribs and rollaway beds
• Deliver guest-requested items promptly and professionally
• Assist with receiving shipments for the Housekeeping department; put away stock and maintain clean, organized storeroom areas
• Empty trash from service and public areas and transport it to the dumpster
• Provide the highest quality of service to guests at all times, responding in a friendly and helpful manner
• Perform Room Attendant duties when needed
• Perform all other duties as assigned by management