Full job description

Hotel Security Overnight

Job Summary

The Hotel Security Officer is responsible for ensuring the safety and security of hotel guests, employees, and property. This role involves monitoring premises, preventing unauthorized access, responding to incidents, and maintaining a safe and secure environment at all times.

Key Responsibilities

• Patrol hotel premises, including guest areas, parking lots, and back-of-house facilities
• Monitor surveillance systems, alarms, and access control points
• Enforce hotel safety policies, rules, and regulations
• Respond promptly to emergencies such as fire alarms, medical incidents, or disturbances
• Assist guests and staff with safety-related concerns
• Investigate and document incidents, accidents, and suspicious activities
• Coordinate with local law enforcement and emergency services when required
• Control access to restricted areas and manage lost-and-found items
• Report safety hazards and recommend preventive measures

QualificationsSkills

• High school diploma or equivalent
• Previous security, military, or law enforcement experience preferred
• Knowledge of safety procedures, emergency response, and basic first aid
• Strong observation and problem-solving skills
• Good communication and interpersonal abilities
• Ability to remain calm in stressful situations
• Willingness to work shifts, including nights, weekends, and holidays

Working Conditions

• Indoor and outdoor patrols
• Standing and walking for extended periods
• Shift work, including overnight hours

Key Performance Indicators (KPIs)

• Incident response time and effectiveness
• Compliance with safety and security protocols
• Guest and staff safety satisfaction
• Accuracy and completeness of incident reports