Full job description

Overview
Join our dynamic team as a Hotel Sales Manager at Suburban Studios in Waterloo, where you will drive business growth and elevate our hotel’s presence in the local market. This energetic role offers the opportunity to lead strategic sales initiatives, develop strong client relationships, and manage a vibrant sales team. If you’re passionate about hospitality, possess a knack for business development, and thrive in a fast-paced environment, this position is your chance to make a significant impact. Your expertise will help us attract new guests, maximize revenue, and ensure exceptional customer experiences.

Responsibilities

• Lead and execute comprehensive sales strategies to increase hotel bookings through outside sales efforts and targeted marketing campaigns.
• Cultivate and manage relationships with corporate clients, travel agencies, event planners, and other B2B partners to generate consistent revenue streams.
• Conduct territory management by identifying new markets and opportunities for growth within the Waterloo region and surrounding areas.
• Develop and implement lead generation initiatives using CRM software such as Salesforce to track prospects and sales activities effectively.
• Present compelling product demos of our hotel amenities and services to prospective clients, emphasizing value and upselling opportunities.
• Negotiate contracts and pricing with clients to secure profitable agreements while maintaining high customer satisfaction levels.
• Oversee account management activities, ensuring ongoing client engagement, repeat business, and positive customer service experiences.
• Utilize analysis skills to evaluate sales data, market trends, and competitor activity to refine strategies continuously.
• Collaborate with marketing teams to create promotional materials that highlight our hotel’s unique offerings and attract new business.
• Manage inside sales efforts including cold calling potential clients, follow-up communications, and closing deals efficiently.

Requirements

• Proven experience in outside sales, B2B sales, or management within the hospitality or related industries.
• Strong business development skills with a track record of generating leads and expanding client portfolios.
• Familiarity with CRM software such as Salesforce or similar tools for managing customer relationships and sales pipelines.
• Excellent negotiation skills combined with the ability to deliver engaging product demos and presentations.
• Demonstrated success in territory management and direct sales strategies that drive revenue growth.
• Exceptional customer service orientation with the ability to build lasting client relationships.
• Analytical mindset capable of interpreting sales data for strategic decision-making.
• Effective communication skills for engaging diverse stakeholders across various channels including inside sales efforts like cold calling.
• Ability to work independently while collaborating effectively within a team environment. This role offers an exciting opportunity for motivated professionals eager to make a tangible difference in the hospitality industry through energetic leadership and strategic innovation!