Full job description

The Fairfield Inn & Suites, located in Baraboo, Wisconsin, is a newly constructed property that first opened its doors in August of 2023. We are currently seeking a full-time, hourly, Sales Coordinator to join our team, with a primary focus on corporate group sales. This is an excellent opportunity for a motivated individual who is passionate about sales and customer service and has the ability to work between the hours of 8am and 5pm, with potential scheduling needed in the evenings or weekends depending on group blocks or networking events.

JOB SUMMARY: The Sales Coordinator serves works with the front desk to provide guests with an unforgettable experience at the property in addition to attracting new guests and clients to increase overall revenue.

DUTIES AND RESPONSIBILITIES

• Prospect a list of company and referral leads generated through research, networking, social media, special events
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a prompt, courteous, and pleasant manner
• Generate sales presentations and a variety of additional materials for prospective customers highlighting event space, dining and catering services, and facility amenities
• Identify opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding guest satisfaction
• Prepare proposals, contract bookings and assist the GM in the execution of sales process
• Assist in providing personalized “on the floor” attention to in-house groups
• Coordinate marketing materials such as social media pages and e-mail blasts, respond to guests through various customer service outlets including comment cards and social media
• Assist other departments as required and additional duties as assigned

QUALIFICATIONS

• High School Diploma or equivalent; bachelor’s degree in business management or related field preferred
• Must be at least 18 years of age or older
• Experience in sales role with progressive responsibilities; preferably in hospitality
• Demonstrated track record of excellent sales production
• Ability to effectively negotiate, and network
• Demonstrated professional demeanor with exemplary verbal communication skills
• Ability to prioritize tasks and successfully manage multi-tasking situations
• Ability to work effectively in a team environment
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Proficient in MS Office suite
• Ability to attend networking events in the nearby area to establish community partnerships and networking opportunities