Full job description

Job Summary
We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. The ideal candidate will play a crucial role in maintaining the cleanliness and overall appearance of guest rooms and public areas within our hotel. This position requires a commitment to providing exceptional service and ensuring a welcoming environment for all guests.

Duties

  • Clean and sanitize guest rooms, including bathrooms, kitchens, and living areas, to ensure a high standard of cleanliness.
  • Change bed linens, towels, and other amenities as required.
  • Restock supplies such as toiletries, linens, and cleaning products.
  • Report any maintenance issues or safety hazards to the housekeeping management team promptly.
  • Maintain cleanliness in public areas, including hallways, lobbies, and stairwells.
  • Follow established procedures for cleaning and sanitizing to ensure compliance with health and safety regulations.
  • Assist with floor care tasks as needed, including vacuuming, mopping, and polishing surfaces.
  • Provide excellent hospitality by responding to guest requests in a friendly and efficient manner.

Qualifications

  • Previous experience in housekeeping or custodial roles is preferred but not required; training will be provided.
  • Strong attention to detail with the ability to maintain high standards of cleanliness.
  • Knowledge of industrial cleaning techniques and equipment is a plus.
  • Excellent time management skills with the ability to work independently or as part of a team.
  • Strong communication skills to interact effectively with guests and team members.
  • A commitment to providing exceptional hospitality in every interaction.
  • Ability to lift heavy objects and perform physical tasks associated with cleaning duties.

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