Full job description

PM Shift – Hotel Lobby Bar area Server

The Server is responsible for taking customer’s food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments. May perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

Job Duties & Functions
Comply at all times with company standards and regulations to encourage safe and efficient hotel operations
Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
Be familiar with the organization of the restaurant and lounge and know the function of each job position
Have a thorough knowledge of menus and specials in the restaurant
Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner
Clear, clean and reset tables as needed
Be familiar with the operation of the P.O.S. system
Carry out cashiering functions in closing checks and end of shift paperwork
Perform opening and closing procedures, and side work duties according to station rotation assignment
? Ensure that tables and side stands are kept stocked, tidy and clean
? Perform other tasks/jobs as assigned by the supervisor or manager
? Access to back of house areas of the hotel and sensitive information
? Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
? Interact and occasionally have unsupervised contact with guests and/or colleagues
? Maintain a high level of trust and responsibility
? Represent the company with certain level of reputation and good character as well as exercise sound judgement