Full job description

Overview:

Hotel In-Room Maintenance Technicians are responsible for performing repair, preventative, and emergency maintenance services including painting, plumbing, electrical, furniture and fixture repair, and refrigeration. They play a vital role in maintaining a safe environment for both our guests and team members.

Responsibilities:

Hotel In-Room Maintenance Technician responsibilities include, but are not limited to:

• Inspects all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely
• Promptly responds to front desk reports of guest problems or concerns, informs the front desk when action is complete
• Performs preventative maintenance, repairs, or makes recommendations for repairs, as assigned: all mechanical/electrical, refrigeration, and plumbing systems, all building components and furniture, fixtures and equipment
• Performs the schedule on a timely basis, ensuring that all elements of work the meet resort standards
• Performs painting, carpentry, plumbing, emergency carpet cleaning and other jobs as necessary
• Maintains all storage areas, shops and mechanical areas in a clean, safe and secure manner, reporting to the Chief Engineer any corrective actions that need to be taken
• Keeps Chief Engineer promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken
• Provide sanitation duties as needed, such as taking out trash to designated area
• Perform all job duties with a minimum of disruption to the guest
• Other duties as assigned

Qualifications:

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Weekend availabilityMust have prior experience in maintenance
• Strong customer service skills with a passion for helping others
• Excellent communication skills, both verbal and written
• Ability to work flexible hours, including nights and weekends as needed
• Knowledge of hotel operations is a plus
• A friendly demeanor with strong interpersonal skills to build rapport with guests
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Why choose us?

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Brittain Resorts & Hotels manages a portfolio of premier resorts in Florida as part of a partnership with Provident Hotels & Resorts. Together, we combine decades of expertise and a shared passion for delivering unforgettable guest experiences. Join us in shaping the future of Florida’s hospitality industry and become part of a legacy of excellence.