Full job description

Job Title: Hotel Front Desk Agent
Location: Clearwater Beach, FL
Job Type: Full-Time
Salary: Based on experience
Schedule: This role has a typical schedule of:

• 4:00 PM – 11:00 PM (3 days per week)
• 8:00 AM – 4:00 PM (approximately 2 days per week)

Flexibility is required based on business needs.
Must be available to work mornings, evenings, weekends, and holidays.

About Us:

We are a boutique hospitality brand and we’re looking for someone who takes ownership, moves quickly, and genuinely cares about the details. If you’re proactive, dependable, and thrive in a fast-paced environment, this is a great opportunity to grow within a hands-on team.

Responsibilities:

• Deliver a warm, elevated, and seamless guest experience
• Greet, check in, and assist guests throughout their stay
• Handle guest concerns with professionalism and a solutions-first mindset
• Manage reservations, cancellations, and payments accurately
• Coordinate with housekeeping and maintenance to ensure rooms are ready
• Maintain a clean, organized, and welcoming front desk and lobby area
• Support daily operations across shifts as needed
• Complete reporting, cash handling, and system updates

Requirements:

• High school diploma or equivalent
• Previous front desk or customer service experience preferred, but not required
• Strong ability to multitask, stay organized, and remain calm under pressure
• Reliable transportation and consistent availability
• Must be able to work mornings, evenings, weekends, and holidays
• Comfortable with computers and hotel systems
• Strong communication skills (English required, Spanish is a plus)