Full job description

Location: Clinton

Department: Hotel

Position Title: Hotel Front Desk

Position Summary: The Hotel Front Desk is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests.

In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture.

We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn’t be this much fun!

Essential Functions: The essential functions and responsibilities of this position are:

• Reviews and adjusts as needed the folios and credit cards to balance and reconcile the Hotel transactions
• Welcome guests in a friendly, prompt and professional manner
• Register guests, issue room keys, provide information on hotel services and room location
• Answer phones in a prompt and courteous manner
• Accurately process all cash and credit card transactions in accordance with established procedures
• Other duties as assigned