Full job description

The Holiday Inn Express in Troutville/Roanoke has a new and immediate opening for a full time Night Auditor/Front Desk Agent for the 11pm-7am shift. The management of this beautiful newly renovated property wants to add experienced staff to its award-winning team. We are looking for a self-motivated person to cover audit/front desk responsibilities and possess excellent communication, computer, and customer service skills. This position is for Sunday night through Thursday night. Primary duties include, but are not limited to:

• Use excellent communication skills to deliver exceptional customer service
• Check guests in and out of the hotel efficiently using OPERA and Onity systems
• Make guest reservations
• Invoice and bill guests for their stay and services used
• Post charges to guests accounts as well as maintain a cash drawer
• Complete close of day process and paperwork
• Operate hotel phone system
• Handle and resolve guest concerns
• Keep lobby area clean and organized

We offer vacation, employee discount, and competitive pay. Must be dependable. Ability to work weekends and holidays is a requirement. Hotel experience preferred, but willing to train. Submit your application here or apply in person for this great opportunity.

Pay: $14.00 – $15.00 per hour