Full job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement

Hostess / Front Desk Agent

Hotel Everett & Carlisles | Winnsboro, SC

Hotel Everett and Carlisles Restaurant & Lounge are seeking a polished and personable Hostess / Front Desk Agent to serve as the face of our property during evening hours. This is a unique hybrid role combining guest services, restaurant hosting, and operational support in a refined boutique hotel setting.

Schedule

Friday – Tuesday | 3:00 PM – 11:00 PM

Position Overview

This role is responsible for creating an exceptional first impression for both hotel and restaurant guests. You will manage front desk operations, coordinate restaurant seating, and provide hands-on support to the General Manager to ensure smooth day-to-day operations.

The ideal candidate is organized, service-oriented, and thrives in a guest-facing environment with high standards.

Key Responsibilities

Front Desk & Guest Experience

• Greet and check in hotel guests with warmth and professionalism
• Manage reservations, calls, and guest inquiries
• Provide concierge-style assistance and local recommendations
• Ensure a seamless and elevated arrival and departure experience

Restaurant Hosting (Carlisles)

• Welcome and seat guests for dinner service
• Manage reservations, pacing, and waitlists
• Communicate effectively with servers and kitchen staff
• Maintain flow and atmosphere of the dining room

Administrative & Operational Support

• Assist the General Manager with daily operational needs
• Support coordination of events, reservations, and guest requests
• Help maintain organization of front desk systems and reporting
• Uphold brand standards across both hotel and restaurant operations

Qualifications

• Previous experience in hospitality, front desk, or hosting preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable taking initiative and supporting leadership