Full job description

What makes a McKibbon host/hostess?

The Host/Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests.

A Day in the Life:

• You will greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
• You will assist the servers with side duties to ensure all guest supplies are ready for service.
• You may have to operate the Point-of-Sale system (Toast), processing cash and credit card transactions.
• You will clean counters, shelves, furniture, and/or equipment to help maintain the cleanliness of the restaurant for both the front and back of house.
• You will clean any spilled items, broken items, and remove trash, when necessary.
• You will mop or vacuum floors.
• You will perform other various duties as requested by management.
• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Preferred Experience:

• One to two years’ experience in a customer service position
• Experience working at a hotel or restaurant establishment (highly desired)
• Experience with maintaining safety requirements (highly desired)
• The knowledge of maintaining guest satisfaction
• The ability to work toward increasing departmental and overall guest satisfaction.
• The ability to ensure all sanitation practices are followed.
• The ability to setup attractive food displays
• The ability to communicate in a friendly manner with guests.
• Food preparation skills
• Practicing safe work habits and using required safety equipment
• The ability to ensure overall guest satisfaction.
• Open Table and Toast experience preferred, but not required.