Host/Hostess

Full job description

Job Title: Host / Hostess

Schedule: Evenings, weekends, holidays as needed
Employment Type: Part-time / Full-time

Job Summary

We are looking for a Host/Hostess to be the first and last point of contact for our guests. This role sets the tone for the entire dining experience by providing a warm welcome, managing reservations and wait lists, and supporting smooth front-of-house operations in a fast-paced environment.

Key Responsibilities

  • Greet guests warmly and professionally upon arrival
  • Manage reservations, wait lists, and seating flow
  • Seat guests efficiently while balancing server sections
  • Communicate wait times clearly and accurately
  • Answer phones and assist with guest inquiries
  • Maintain a clean, organized, and welcoming host stand
  • Assist with menus, high chairs, booster seats, and special requests
  • Support servers and managers during busy service times
  • Thank guests as they depart and invite them to return

Qualifications

  • Friendly, positive, and professional demeanor
  • Strong communication and multitasking skills
  • Ability to remain calm and organized during busy periods
  • Attention to detail and good time management
  • Ability to stand and walk for extended periods
  • Restaurant or customer service experience preferred, but not required

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