About the Position:

Wynn Al Marjan Island is currently seeking a Host / Hostess – Gaming Marketing to join the resort’s Gaming Marketing team.

The primary duties and responsibilities of this role are:

• Assist the Executive Host in managing relationships with assigned domestic guests, ensuring their needs and preferences are met.
• Coordinate guest reservations for accommodation, dining, entertainment, transportation, and special amenities.
• Support the execution of domestic marketing promotions, loyalty programs, and exclusive events.
• Maintain accurate guest records, preferences, and service requests in CRM and related systems.
• Provide frontline support to guests, handling inquiries and requests with professionalism and discretion.
• Collaborate with Gaming Marketing, VIP Services, and other resort departments to deliver seamless guest experiences.
• Monitor guest activity and provide updates to the Executive Host to support player development strategies.
• Uphold Wynn Resorts’ service standards, data privacy requirements, and UAE regulatory compliance.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree in Hospitality, Marketing, Business Administration, or related field (preferred).
• 1–3 years of experience in hospitality, luxury service, or guest relations, ideally within the UAE market.
• Strong interpersonal and communication skills with the ability to build rapport with guests.
• Proficiency in Microsoft Office Suite; experience with CRM or hospitality systems is an advantage.
• Fluency in English; proficiency in Arabic or other regional languages is highly valued.
• Professional, polished demeanor with a passion for luxury service and guest satisfaction.
• Flexibility to work evenings, weekends, and holidays as required by guests and business needs.