Full job description

Where Hospitality Becomes Unscripted.

Job Summary
At OTH Hotels Resorts, we believe that genuine hospitality doesn’t follow a script—it flows from the heart. As a Host/Cashier, you’re often the first smile and the final thank-you our guests experience in the restaurant. Your role is more than just seating guests or handling transactions—it’s about creating a warm, welcoming atmosphere that sets the tone for a memorable meal.

Key Responsibilities

• Greet guests with warmth and professionalism, ensuring every arrival feels welcomed and every departure feels appreciated.
• Manage the waitlist and reservation system to ensure efficient and fair seating rotation.
• Escort guests to tables, provide menus, and offer brief, friendly introductions to the dining experience.
• Handle all guest payments accurately, including cash, credit card transactions, and room charges.
• Maintain cleanliness and organization of the host stand, cashier station, and entry areas.
• Communicate effectively with servers, kitchen staff, and management to ensure smooth flow of service.
• Answer phones and assist with guest inquiries, to-go orders, or special requests.
• Monitor dining room flow and support floor staff with bussing or resetting tables during peak times.
• Assist with daily opening, mid-shift, and closing procedures as assigned.
• Uphold all company and brand standards related to guest service, safety, and financial procedures.

Who You Are

• A people-person with a natural talent for making others feel seen, heard, and welcomed.
• Organized, dependable, and able to multitask in a fast-paced environment with grace.
• Confident handling money and operating POS or restaurant management systems.
• A clear communicator—both in person and over the phone.
• Able to stand for long periods and occasionally assist with lifting up to 25 lbs.
• Flexible with scheduling, including mornings, evenings, weekends, and holidays.
• Prior hospitality, retail, or guest service experience is preferred, but not required.
• Comfortable working independently while being a strong part of a team.