Full job description
Head Waiter, Kaleidoscope
(19345)
A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.
The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.
About the role
As Head Waiter at Kaleidoscope, you will provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to our guests. The Head Waiter will greet all guests as they are being seated, creating a professional and friendly rapport to ensure a positive first impression and exceptional standard of service. You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities, and provides specialist advice to guests and colleagues on menu items when required. In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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