We are hiring a Guest Service Agent for a 4-star hotel in Dubai who is capable of handling night audit duties and delivering excellent guest service. Preference will be given to Arabic-speaking candidates.

Responsibilities:

• Handle guest check-in, check-out, and reservations.
• Manage night audit procedures, including daily revenue reconciliation and report preparation.
• Respond to guest inquiries and resolve concerns professionally.
• Ensure accurate billing and posting of charges.
• Maintain front office records and support smooth shift operations.
• Provide exceptional guest service and maintain high hospitality standards.

Requirements:

• Arabic speaker (mandatory).
• Minimum 1–2 years of front office experience, preferably in hotels within the UAE.
• Knowledge of IDS