Full job description

**Job Overview: **
We are seeking a friendly and organized Front Desk Agent to join our team! If you enjoy working in a dynamic environment and providing exceptional customer service, we want to hear from you. As the first point of contact for our guests, your role is crucial in creating a welcoming atmosphere.

**Key Responsibilities: **
– Greet and check in guests with a warm and friendly demeanor.
– Handle guest inquiries, complaints, and requests effectively.
– Manage reservations and maintain accurate front desk operations.
– Provide information about local attractions, services, and amenities.
– Collaborate with other departments to ensure a seamless guest experience.

**Requirements: **
– High school diploma or equivalent; hospitality experience preferred.
– Strong communication and interpersonal skills.
– Ability to work weekends and holidays as needed.
– Proficiency in computer systems and booking software is a plus.
– Reliability, attention to detail, and a positive attitude.

**Benefits: **
– Competitive pay based on experience.
– Opportunities for professional development and growth.