Full job description

Job Title: Housekeeper/Room Attendant

Department: Housekeeping

Supervisor: Executive Housekeeper, Director of Housekeeping and/or Housekeeping Manager

Summary

The Housekeeping Room Attendant is responsible for maintaining the cleanliness, order, and overall appearance of guest rooms and public areas within the hotel. This role ensures that guests experience a clean, comfortable, and welcoming environment during their stay. The ideal candidate is detail-oriented, efficient, and committed to upholding the hotel’s standards of hygiene and presentation.Essential Duties and Responsibilities include the following. Other duties may be assigned.

•Clean and service guest rooms, including making beds, dusting, vacuuming, and replenishing amenities.

•Sanitize bathrooms and restock towels, toiletries, and other supplies.

•Report any maintenance issues or room damage to the appropriate department.

•Ensure all assigned rooms meet the hotel’s cleanliness and presentation standards.

•Respond promptly to guest requests and provide excellent customer service.

•Maintain housekeeping carts and storage areas in a clean and organized manner.

•Always follow safety and sanitation policies and procedures.

•Use only approved cleaning chemicals for designated surfaces.

•Update status of rooms as necessary.

•Log and securely store any lost and found items according to brand and company requirements.