Full job description

Now Hiring: Full-Time & Part-Time Team Members

We are currently seeking reliable, service-focused associates to join our team. This is a great opportunity for individuals looking for flexible scheduling, consistent hours, and a supportive work environment.

Compensation:
Hourly Pay starting at $18

Current Opportunities Include:

• Day Shift (8:00 AM – 4:00 PM, Monday–Friday):
  One full-time position or two part-time positions available
• On-Call Associates:
  Flexible role to support call-offs and vacation coverage. Must have current or prior hotel front desk experience.
• Evening Shift (4:00 PM – 12:00 AM):
  One part-time position available

The evening shift role requires the ability to serve beer and wine and prepare basic food items, such as heating pre-made pizzas.

We are looking for dependable team members who are ready to contribute to a positive guest experience and support daily operations.

HYATT PLACE ST. PAUL/DOWNTOWN

Hyatt Place St. Paul/Downtown, a modern hotel in the Lowertown neighborhood of St. Paul, greets guests with 149 guest rooms and suites, The Placery at the lobby bar, an indoor pool and almost 3,000 sq. ft. of event space. The hotel is on Kellogg Boulevard at Jackson Street and walking distance to the Union Depot Light Rail Stop to Minneapolis — with free parking for employees in the hotel garage.

LodgeWorks is actively hiring for a Guest Service Representative

Who we are

LodgeWorks is a privately held hotel development and management company. While our name isnt on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.

Were thrilled to be considered industry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe its because were grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe its because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.

Job overview

Guest Service Representatives are often the first in-person contact for hotel guests. Serving as a brand ambassador, you are engaging, attentive, service-oriented and a creative problem solver. You know that a great experience means taking an interest in getting to know our guests before they even arrive.

To put it simply: the primary responsibility is to deliver and exceed guest expectations, resolve guest concerns, execute brand standards and maintain excellent communication at all times.