Job Responsibilities:

• Greet guests warmly and ensure a welcoming environment at all times.
• Manage reservations, table assignments, and guest inquiries efficiently.
• Handle guest feedback, complaints, or special requests professionally and promptly.
• Coordinate with the service and kitchen teams to ensure smooth guest service.
• Promote restaurant offers, special menus, and events to enhance guest experience.
• Ensure that all guests leave satisfied and with a positive impression of the restaurant.

Requirements:

• Proven experience as a Guest Relation Officer, Receptionist, or Customer Service role (preferably in F&B or hospitality).
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to handle pressure and multitask in a fast-paced environment.
• Proficiency in English (Arabic or other languages is a plus).
• Flexible to work in shifts, weekends, and public holidays.

Job Type: Full-time