About the Position:

Wynn Al Marjan Island is currently seeking a Guest Attendant to join the resort’s Spa Operations team.

The primary duties and responsibilities of this role are:

  • Greet guests warmly and escort them to treatment rooms, relaxation areas, or changing facilities.
  • Maintain cleanliness and presentation of all spa areas including treatment rooms, wet areas, lounges, and locker rooms.
  • Prepare treatment rooms with necessary supplies, linens, and amenities before and after each session.
  • Ensure towels, robes, and other guest amenities are stocked and presented neatly.
  • Support therapists and spa reception with operational needs such as room turnover, guest requests, and product replenishment.
  • Ensure qualitative Forbes Five-Star standards are delivered.
  • Monitor and maintain spa inventory including linens, beverages, and retail products.
  • Uphold hygiene and safety standards in accordance with company and local health regulations.
  • Assist in setting up and breaking down for spa events or promotions.
  • Respond promptly and professionally to guest inquiries and requests.
  • Report maintenance issues or guest concerns to the Spa Supervisor or Manager.

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Previous experience in hospitality, wellness, or customer service preferred.
  • Strong interpersonal and communication skills.
  • Professional appearance and demeanor.
  • Ability to work in a fast-paced, team-oriented environment.
  • Attention to detail and commitment to cleanliness.
  • Flexibility to work weekends, holidays, and varied shifts.
  • Basic knowledge of spa services and wellness practices is an advantage.
  • Ability to stand, walk, bend, and lift for extended periods.
  • Comfortable working in humid or wet environments (e.g., steam rooms, pools).

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